Refund Policy

Refund Policy

At YesMedia, we strive to deliver high-quality digital marketing services and ensure complete client satisfaction. This Refund Policy outlines the terms under which refunds may be requested and processed.

By choosing our services, you acknowledge and agree to the following policy:

1. Service-Based Refunds

Since YesMedia provides digital, creative, and marketing services, refunds are handled on a case-by-case basis.

Refunds will not be issued for:

• Work that has already been completed or delivered

• Ongoing monthly services that have already commenced

• Paid campaigns and ads once budgets have been allocated

• Delays caused by incomplete client requirements or lack of response

However, refund requests may be considered if:

• The service has not started

• No work or resources have been allocated

• You cancel the service within 24 hours of payment

All approved refunds will be processed after deducting administrative or processing charges (if applicable).

2. Project Cancellations

If you choose to cancel an ongoing project:

• Any completed work will be billed proportionately

• No refunds will be issued for milestones already delivered

• Unused work may receive partial credit, subject to review

YesMedia reserves the right to cancel projects due to non-cooperation, inappropriate behavior, or violation of terms. In such cases, no refunds will be provided.

3. Digital Products & Subscriptions

For digital downloads, templates, or subscription-based services:

• Refunds will not be issued once access is granted

• Subscription fees are non-refundable after the billing cycle begins

• You may cancel future renewals anytime

4. Paid Advertising Budgets

Any advertising amount paid for platforms like:

• Meta (Facebook/Instagram) Ads

• Google Ads

• YouTube Ads

• LinkedIn

• Other ad networks

is non-refundable, as these funds are directly spent on third-party platforms.

5. Processing Timeline

Once your refund request is approved:

• Refunds will be processed within 7–14 business days

• The amount will be returned to the same payment method used during purchase

Processing times may vary based on bank or payment gateway policies.

6. Filing a Refund Request

To request a refund, contact us at:

📧 info@yesmedia.in

Please include:

• Your full name

• Project or service details

• Payment receipt or proof

• Reason for requesting a refund

Our team will review the request and respond within 3–5 business days.

7. Contact Us

If you have any questions regarding this Refund Policy, please reach out:

YesMedia
Email: info@yesmedia.in
Website: https://yesmedia.in